Eegore
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SuzukiSavage.com Rocks!
Posts: 9008
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So, (in your opinion), who's fault is it, that people (In some locations) have to be on the phone or in person, waiting a very long time ? (Some offices both, some, one or the other)
My opinion is that there exists a multitude of reasons why the SSA is not providing efficient service. One in my opinion, is understaffed offices. One in my opinion, is antiquated software and policy. One is potentially, in my opinion, staff that are not working to their full potential. One in my opinion, is poor analytics. One in my opinion, is that front-end service is underfunded.
My opinion is increasing the number of humans required to appear at offices, while decreasing the number of offices is inefficient. This is an opinion based off of how we understand math to work.
If I want to sell motorcycle parts and remove all online sales in favor of telling customers to go to physical locations, will I make more money by closing physical stores? Will that in any way address employee performance? Opinion is no. The previous sentence indicates an opinion.
MY, 'Opinion', is: FIRE the ones that do not want to work, yet get paid. And HIRE the ones that know how to work.
OH WAIT, In Not someone already DOING THAT ???????? And the UL, DFI, WOKE, FDS, Socialists are crying about it ?????
I think that is the intent however staff being let go are probationary or based off AI evaluated job-titles and not based off performance. None of that addresses the reduction in physical offices while telling thousands of more humans to now go to physical offices. It is my opinion that if the offices remaining open were based off performance it would make more sense in my opinion. This post is an opinion. The previous sentence indicated this post is an opinion.
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