This is the e-mail I sent to BMW and their reply.
Dear Paul,
Thank you for contacting BMW Motorrad USA regarding Motorrad Vision Next 100. I was sorry to read of your concerns.
Customer feedback plays an integral role in improving product design and development. We appreciate the time you have taken to share your thoughts related to helmet safety—your comments will be heard and considered.
For your convenience, the BMW Motorrad Customer Relations and Services Department is available Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET. You can reach us at 1-800-831-1117.
Thank you again for taking the time to write to us
Regards,
Kim Hassel
BMW Motorrad USA
Representative
MAKE LIFE A RIDE.
FEEL EVERYTHING, FEAR NOTHING.
Build your own bike at
www.bmwmotorcycles.com.
-----Original Message-----
From: quo_li@hotmail.com
Sent: 10/24/2016 12:00:00 AM
To: "CustomerService@bmwmotorcycles.com" <CustomerService@bmwmotorcycles.com>
Subject: Motorrad Vision Next 100
To Whom it may Concern,
I am just one of many motorcyclists who have an issue with the advertisement of your concept motorcycle the Motorrad Vision Next 100 as a bike that does not require a helmet. It does not matter how technically advanced this bike would be, telling people you do not need a helmet while riding is encouraging dangerous behavior.
Does this technology keep you from being rear ended by inattentive drivers? Does it keep animals from unpredictably running out in front of you? Does it keep other drivers from slamming into you at intersections? Just because the bike may stay upright it will not keep the rider on the bike, have you ever heard of inertia?
No, advertising that you do not need a helmet while riding this bike is very irresponsible of your company.
Paul C. Windham
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