IhasA & Justin
I too am losing faith in most of the dealers here in Texas.
My S40 was delivered right after Thanksgiving, it is a brand new 2013 leftover. Every time I work on the bike I find something wrong or missing.
Today I serviced the battery. The dealer promised me that the battery would be serviced before the bike was delivered.
When I took the chrome cover off of the battery compartment the first thing I noticed was the tool kit is missing, along with the molding around the tool holder, etc.
When I examined the battery I couldn't find any fluid in it and the battery was manufactured in Reading, Pennsylvania? What? I did fill the cells with distilled water and shook it a lot and then put on the Battery Tender overnight.
I will order the missing parts from Ron Ayres, but I think I am going to skip the tool kit.
Kenny G