If you agree to the cost in advance,... you can't really complain...
Shipping's a beotch...
They choose their business model...
Some companies give free shipping and jack the price... some give a low price and jack the shipping... some give the straight cost plus profit...
Canada throws a monkey wrench in their calculations...
If you didn't agree to start with.. I'd complain to them...
Either way... I hope it suits your purpose, and you enjoy your new muff...
...
RYCA's a pretty new company... they're moving fast to establish themselves...
They do some nice things... but, all this must be pretty new to them...