Ad in Academy sports flyer, Biggo Swingset, $300.00. Get there, sold out, BUT, the $400.00 one has one left, BUT, theres a leftover Bigger one on clearance from last year that normally almost $800.00 I can have for $520, inc. TT&L, all I gotta do is take it home & build it. Back the truck up, kids load 'er up, I get home & unload it & the SIL is looking at the parts & says,, "Hmm,,, Looksa to MEa like botha boxes area the sameaa" & I slooowly turn my head & let out a a "Wuuuhhhh???"".. & Yep,, Sho nuff.
I have 2 Box 2 of 2's,,,, AAaaarrrgggghhhh says I..
So, I go to the store & find one of the guys who loaded it up. He is actually a smart guy & actually applies himself. The other one wouldnt put a fire out if he was standing next to it with a hose unless someone told him to,, Not exactly a self starter,,
Annnyway,,, There is NO Box 1 of 2 in there. Talked to the manager.
He wants me to go home & load somewhere between 3 & 400 POUNDS of lumber Back in my truck & bring it back & is willing to Give me a 20% discount on a $280.00 one... WooHOOO,, get one I didnt want & get "Paid" a whopping $56.00 for loading & hauling something I wouldnt have Hired On To for anything under $100.00.. Uhhh, No Thanks I say,, Gonna hafta do better.
Well,, thats as good as I can do, thats "Company POlicy"..
I get the REgional Mgr's number.
WE Talked a while. He told me how it most likely all came about,, a pallet of box 2 of 2 went somewhere & a pallet of box 1 of 2 went somewhere.. I suggested they should be able to run down a box 1 of 2 or, if not, send someone out to pickup this mess, because IF I am expected to load Their Crap, I will be scooping it up, with a backhoe & Dumping it in the back of my truck. My back wont be bending & picking all that crap, piece at a time. Wait,, Thats what I told the Store mgr,, Im guessing he shared that with the REgional mgr, b/c the regional mgr said he would send a truck & people to retrieve the other stuff..
Anyway, how it worked out was,, he said IF we cant find a Box 1, I will send out the next largest unit, which IS the Largest unit they make, the Colorado, its like a cabin in the mountains,, kinda glad we didnt get it, take a week to put it together..
So, Box 1 gets delivered, the extra box 2 gets hauled away, he threw in a Kids swing & after some additional negotiating, I got a $100.00 gift card coming.
So, Why did I type all this? Ehh,, Im not ready to get out & get to work & I thot it mite help someone wrangle with a corporation.
Dont allow some low level schmuck to dictate terms. If youre not being treated satisfactorily, go over their head. Dont let them play False Logic games. Both of the store managers I talked to tried to lay it off on me. One asked why I didnt load & return it immediately, instead of driving up there empty( I was complaining of making trips, burning gas,etc) & I told him why it made no sense for me to haul something before a deal was made, parts found, etc & told him my thinking on it was straight & his wasnt. Theyre just schmucks with a job, dont be intimidated.
The other one tried to engage in some logical fallacies & I nailed him to the wall Immediately & took the opportunity to tell him why it wasnt necessary for the loader to have been employed there more than 6 months to KNOW that the product he loaded had been there since last year, as it hadnt been advertised this year, was there ever since he came on board, while other stock, advertised & sold this year came in this year. I took that opportunity to tell him the Loader ( Daniel) was a smart guy & a hard worker & its quite possible he even read some Sherlock Holmes as a youth.,.
Anyway, it was that manager I told I would load their stuff w/ the backhoe.. I never got to meet him face to face. I tried, Daniel tried to get us together, he just somehow managed to disappear,, aww shux..
Ohh well,, Ill be in there one day & Ill meet good Ol Jeff. I expect he will remember me,, he tried so hard to buffalo me, but, he couldnt,, heee flippin Hee Hee Hee..
... and when yer' all done... the kids will play with the box it came in... ... - Serow...