SuzukiSavage.com - Bad experience with powersport superstore

jandaso

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Do you want fries
with that?

Posts: 145

Bad experience with powersport superstore
03/19/11 at 14:00:12

Ordered a part 4 days ago that supposedly was in stock but later received a call that the part was not in stock and that I would have to wait. During those 4 days i have been constantly calling them to get info on my order and i didnt get to talk to anybody since there was a machine stating that they were busy and to leave a message (never received a call back from the messages I left) Great Customer Service...not!!!
Has anybody had any other bad experience with this store? I know that niche cycle at Florida delivers the same day and I usually get my stuff in around 2 days thru USPS and I live in Atlanta.

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2006 S40 - Mikuni VM38 (UFO and Dial-a-Jet), K&N filter, Barnett Clutch, Dyna Muffler, and Verslavy.

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mick

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Re: Bad experience with powersport superstore
Reply #1 - 03/19/11 at 21:46:50

jandaso wrote on 03/19/11 at 14:00:12:

Ordered a part 4 days ago that supposedly was in stock but later received a call that the part was not in stock and that I would have to wait. During those 4 days i have been constantly calling them to get info on my order and i didnt get to talk to anybody since there was a machine stating that they were busy and to leave a message (never received a call back from the messages I left) Great Customer Service...not!!!
Has anybody had any other bad experience with this store? I know that niche cycle at Florida delivers the same day and I usually get my stuff in around 2 days thru USPS and I live in Atlanta.

next time you call if you get the busy signal or a recording,just keep hitting redial keep it for as long as you can,if it's toll free it's costing them mony,at least it will make you feel better.

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forrest Serious Thumper Offline No matter where you go, there you are. Posts: 986 Kennesaw, Ga Gender:	Re: Bad experience with powersport superstore Reply #2 - 03/20/11 at 05:06:47 Which Powersports store? I've cultivated a really good relationship with the parts guy, Chris, at the Acworth store.
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jandaso Full Member Offline Do you want fries with that? Posts: 145	Re: Bad experience with powersport superstore Reply #3 - 03/20/11 at 07:23:23 I went online to powersportsuperstore.com. The website says that they are located in Texas. Checked the reviews and it seems that my issue happens quite a few. I guess this is what I get for not searching for reviews before ordering.
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Boule’tard Serious Thumper ModSquad Offline Master of the Obvious Posts: 1620 Austin TX Gender:	Re: Bad experience with powersport superstore Reply #4 - 03/20/11 at 13:47:10 It might not be all that bad. I would not worry about it until more time has passed than they said you would have to wait. Feel free to post your experience under Marketplace>Vendor Reviews. I'd move it there for you, but the last time I did that the OP got his panties in a bunch.
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