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SuzukiSavage.com
/cgi-bin/YaBB.pl General Category >> Rubber Side Down! >> Gas Tank Broke Free /cgi-bin/YaBB.pl?num=1429127568 Message started by Dane Allen on 04/15/15 at 12:52:47 |
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Title: Gas Tank Broke Free Post by Dane Allen on 04/15/15 at 12:52:47 Soo, as Murphy would have it, after 25k miles I discovered the bracket that was once welded to the take has "de-welded." I get off work yesterday and flip the raptor to the on position and I notice some play in the tank and thinking it was the front grommets I see if the tank moves forwards and back, it doesn't. So I lift the back of the tank and it come right up minus the tank mounting bracket that is still firmly attached to the frame/seat bolts. This will be my first foray into the 5 year, unlimited mileage warranty (bought April 2013) so I hope all goes well. Anyone ever have this problem? Anyone ever get warranty work done? |
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Title: Re: Gas Tank Broke Free Post by Dave on 04/15/15 at 13:13:34 Yep....the bracket has broken off on other bikes, on some just the tank cracks and leaks but remains attached. Not sure why some do and some don't......just be careful that the bracket is in the proper rubber mounts in the front and back - and that the bracket fits without any kind of bending required (no stresses),. |
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Title: Re: Gas Tank Broke Free Post by youzguyz on 04/15/15 at 14:17:15 Yep.. mine broke back in 2010 I use that steel putty two part stuff. And put over.. a WHOLE lot of miles on the bike since then. (need to check records to see how many, but 50,000 +) http://https://www.bikepics.com/pics/2010%5C08%5C16%5Cbikepics-2041077-800.jpg |
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Title: Re: Gas Tank Broke Free Post by EJID on 04/15/15 at 14:23:14 Will be interesting to see how the dealer/warranty treats you with that type of damage. Keep us updated. :-? |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/15/15 at 16:06:48 444B4845010 wrote:
Yep, Youzguyz, that is near exact what happened. EJID, I'm not optimistic but I paid for the extended warranty and my company, several consumer protection groups and the State of California each provide some sort of legal aid assistance or another for these situations. The stealership that sold the warranty isn't off the hook either, they benefitted financially so no "sorry, the warranty company declined so there's nothing we can do" is acceptable. ;) |
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Title: Re: Gas Tank Broke Free Post by T.Claiborne13 on 04/17/15 at 15:28:32 that is the spot where mine started to stress fracture at, luckily I caught it when i did the raptor switch this winter and welded it back. mine was a 2003 model |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/20/15 at 16:16:03 010E0D00440 wrote:
Well, back and forth between the dealership and the warranty company. Some of the usual Magnuson/Moss violations have started such as why I change my own oil and not pay the stealership to do it. Not sure what the oil has to do with a fuel tank defect (nothing) but a casual mention that it is illegal to require consumers to patronize a particular stealership to qualify for warranty work sure changes their tune. It's a game, they know it and they play it with every customer hoping we are not educated. On a side note, the guy keeps asking about the mileage and there is lots of drama about the 25k+ but the warranty is 5 years/UNLIMITED mileage and I am just starting year 3 in May. Should a thought of that before selling the warranty. ;) |
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Title: Re: Gas Tank Broke Free Post by Dave on 04/21/15 at 03:43:09 So how long do they expect you to park your bike while they figure this out? |
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Title: Re: Gas Tank Broke Free Post by justin_o_guy2 on 04/21/15 at 22:29:22 That's a known failure spot. This forum is an established source of problem identification and solutions. Id walk in, calmly, and tell the manager/owner I was preparing to sue. Take the forum info. Let him look at the strength of knowledge that is prepared to stand with you. Give us the phone number of the place. Id bet that in a week they would change their whole attitude. I have time. I WILL call. Give me a name.. |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/22/15 at 12:10:11 42797463727E656378707D62110 wrote:
They refused to answer my question regarding if it was safe to ride. I grilled the service manager about if the bike was safe to ride and I couldn't get anything more than, "It's your bike, it's up to you", "I can't tell you that/what to do" and "well, it's definitely broken". I stated several times that I am no mechanic and that they are the experts and should provide a professional opinion. So I ended up saying that because they are not advising me of any dangers that I take it that their professional opinion is it is safe to ride until fixed. Guy didn't bat an eye. Of course I am not riding and have a backup but, yeah, it is my commuter ride so I would be screwed if I did not have a backup. Btw, still no word back, calling at lunch AGAIN. |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/22/15 at 12:16:31 786761667B7C4D7D4D75676B20120 wrote:
Expecting something like this I already researched the local consumer attorney, State agencies and a couple of consumer groups. I know I could easily do a backyard job or pay a trivial amount for a weld but I paid for the warranty expressly for situations such as this. I figure a demand letter from the attorney should get things rolling plus there is always small claims. But, if things progress I would happily accept your support ;) |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/27/15 at 09:22:45 Update: turns out that I do not have the Suzuki warranty as I thought but from some other place with a long history of screwing people. My claim was denied because I have the lowest level of coverage but I actually have the highest level so I go into the stealership to collect the evidence for the attorney and the manager happened to be there. I show him my warranty contract, which includes the tank btw, and he resubmits the claim himself. We will see what happens but this is going into week two now so my patience declining rapidly. On a side note, I think the cam chain is on the way out so I will be filing my next claim very soon. Will keep you posted on that adventure as well. |
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Title: Re: Gas Tank Broke Free Post by Dave on 04/27/15 at 11:29:11 Are you riding with the broken fuel tank still on the bike? The cam chain adventure might be interesting.....does your dealer actually know how a Savage works? Do you think they understand that the cam chains were out on this bike? |
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Title: Re: Gas Tank Broke Free Post by KennyG on 04/27/15 at 12:08:50 Could the section of the tank that is prone to breaking off be reenforced with an additional piece of steel spot welded to it? Kenny G |
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Title: Re: Gas Tank Broke Free Post by Dave on 04/27/15 at 12:21:51 1739321F2E3D2F345C0 wrote:
Well yes, but most of them don't break and last a very long time. About once or twice a years somebody breaks (or cracks) one. Sometimes the crack goes into the tank, and a leak develops. Most folks don't go welding on their bike when something isn't broken. They usually wait until it breaks. I also don't know of any pattern. Folks who ride mostly highway, mostly city, dirt road, commuter, tourer.......just not enough information to identify the cause. |
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Title: Re: Gas Tank Broke Free Post by verslagen1 on 04/27/15 at 13:13:32 7E505B764754465D350 wrote:
While the answer could be yes, you're just as likely to cause a problem that wasn't going to occur. I got a duct on an aircraft that lasts for 20 years. then it fractures in place that's hard to repair (normally we say replace) a customer then makes a weld repair and it last 3 months due to not being able to clean it properly. typically, when you repair a tank, you weld the crack. a crack is a high stress point likely to crack again. You got to circumvent the high stress point and reinforce it. welds need to be at low stress points. |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/27/15 at 14:38:43 764D4057464A51574C444956250 wrote:
I rode the wife's HD 1200C all last week but I broke down and rode the S40 today :-[ Withdrawls ;) On a side note, the Dealership did not say it was dangerous to ride as is and, when specifically asked, said it was up to me, not to worry. They are the professionals, I am just a hobbyist at best :) If they don't know about the cam chains then they will soon. |
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Title: Re: Gas Tank Broke Free Post by justin_o_guy2 on 04/27/15 at 17:39:30 Id rassle them over the tank, but I don't know if I would LET them go into the cam chain. |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/28/15 at 07:33:00 Update: They have done a 180, tank is ordered, it is covered under warranty and will be here tomorrow or Thursday. Their story is they are trying to get a hold of the guy who did the claim originally because there are no notes in the computer, just a blanket decline. He's been on vacation for a few days. Anyway, I have been thinking about what JOG said this whole time, even if the cam chain is done do I let the dealership take care of it? Do I see if they will buy the parts and do it myself? |
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Title: Re: Gas Tank Broke Free Post by justin_o_guy2 on 04/28/15 at 07:41:46 Do I see if they will buy the parts and do it myself? They buy the parts regardless.. You save them the cost of labor. No reason you can't document the work and maintain the warranty. Lots of ins and outs to consider. Pm me if you want my number. |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/28/15 at 14:19:51 5D4244435E5968586850424E05370 wrote:
Cool, thanks, Man!! |
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Title: Re: Gas Tank Broke Free Post by verslagen1 on 04/28/15 at 14:22:00 Of course, if you need help, I'm a lot closer than JOG is. |
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Title: Re: Gas Tank Broke Free Post by justin_o_guy2 on 04/28/15 at 15:44:38 I meant to help him shape his argument. |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 04/29/15 at 11:12:13 554651504F4244464D12230 wrote:
Of course!! I've been thinking of hitting you up for another ride through the pass to that restaurant again. We didn't ride at all last year :( Is the cam chain something you can do in a weekend? |
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Title: Re: Gas Tank Broke Free Post by verslagen1 on 04/29/15 at 11:51:22 46636C67436E6E676C020 wrote:
Can be done in a day as long as nothing breaks or you have plenty of replacements available. |
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Title: Re: Gas Tank Broke Free Post by Dane Allen on 05/04/15 at 10:42:29 Very happy to report that the new tank is installed with zero cost to me(other than time and frustration). :) |
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Title: Re: Gas Tank Broke Free Post by justin_o_guy2 on 05/04/15 at 19:09:35 That's just Good news.. |
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