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Message started by Savage_Rob on 01/21/06 at 10:51:40

Title: Vendor Reviews
Post by Savage_Rob on 01/21/06 at 10:51:40

Okay folks,

Let's use this thread for reviews of vendors (parts, service, accessories, gear, whatever).  Please try to post so it's fairly easy for anyone to browse this topic and locate previous reviews on a vendor they are considering.  We already have a "best sources" thread, so let's use that one for that sort of info.  If you agree or disagree about a vendor in a previous post, please post your agreement/disagreement.  I know if I find several folks all agree on a vendor, I'm likely to put more stock in that opinion, etc.  For the most part, this should be a GOOD/MIXED/BAD review of a vendor and why.

Example:
Billy Joe Jim-Bob Jr.'s Bike Parts Emporium
MIXED REVIEW

average prices
decent selection
very slow delivery
good customer service (easy returns/exchanges)


That's my idea of the basics anyway.  Maybe someone out there has a better way and obviously you'll sometimes need a more detailed explanation.  If something happens to make you change your mind, please try to update the original post as some folks may not get to the addendum.  I think this will be a handy reference for all of us.

Thanks, Rob

I'm going to summarize these posts for ease of use (I use it a lot), feel free to comment - V1
Link, user, prices, delivery, service.  the last 3 will be +, -, or ~ for not stated

www.accessoryinternational.com, 911radioman, p+,d-,s-
www.AlaskaLeather.com, 911radioman, p+,d+,s+
www.andersonvintageparts.com, mikedasavage, p+,d+,s-
www.bikebandit.com, PhotoProf, p+,d+,s+
www.biker2biker.net, Smitty's Motorcycle Shop, (eBay),RadarORiley, p~,d+,s+
www.classiccruiser.com, azjay, p+,d-,s~
www.crotchrocket.com, Reelthing, p+,d-,s+
www.crotchrocket.com, Savage_Greg, p+,d-,s+
www.denniskirk.com, azjay, p+,d+,s+
www.denniskirk.com, TVR_FSO, d+
www.jcmotors.com, GAThumper,p+,d+,s~
www.jcwhitney.com, mikedasavage, p+,d+,s~
www.jcwhitney.com, pgolden, p+,d+,s~
www.jpcycles.com, pgolden, p-,d+,s~
www.jpcycles.com, Savage_Greg, p+,d+,s+
www.Leatherup.com, Scottwerty, p+,d+,s+
www.louis.de, Kropatchek, p+,d+,s+
www.mawonline.com, luken, p~,d+,s+
www.NationalCycle.com, geo, +
www.newenough.com, RadarORiley, p+,d+,s+
www.newenough.com, Roadie, p+,d+,s+
www.newenough.com, Savage_Rob, p+,d+,s+
www.oneidasuzuki.com, Cigaro,p+,d+,s-
www.oneidasuzuki.com, mikedasavage, p+,d+,s~
Performance-International (http://stores.ebay.com/Performance-International), 911radioman, p+,d+,s+
Performance-International (http://stores.ebay.com/Performance-International), pgolden, p+,d+,s+
www.PowerSportsPro.com, Savage_Greg, p+
www.Ronayers.com Reelthing, p+,d-,s+
www.Ronayers.com, FreeSpirit, p-,d-,s+
www.ronayers.com, pgolden, p+,d~,s+
www.Ronayers.com, Savage_Greg, p+,d-,s+
http://slipstreamer.com/, RadarORiley, p~,d+,s+
www.TiresUnlimited.com, geo, p+,d+,s+
www.TiresUnlimited.com, olscout99, p+,d+,s+
next page 3

Title: Re: Vendor Reviews
Post by Kropatchek on 01/22/06 at 03:59:08

For the European riders:

http://www.louis.de

Decent prices
Good selection ( LS650 and general)
7-10 day delivery
Return policy excelent ( post-free only in Germany)

Greetz
Kropatchek ;D


Title: Re: Vendor Reviews
Post by cigaro on 01/22/06 at 19:02:19

Well, I've bought three items from www.oneidasuzuki.com, which I found out about here.  A Windshield, saddle bag supports and a full face HJC helmet for $62.00.   My experience on these OEM pieces were:

best Suzuki prices I've found (always discounted, and I'm cheap!)
very limited selection of Savage gear and parts
7-10 delivery
questionable return policy ( no consideration of returns on helmet if it doesn't fit)

Overall, I'll probably buy a luggage rack and engine case guard from them, too.



Title: Re: Vendor Reviews
Post by mikedasavage on 01/23/06 at 13:50:58

Oneida Suzuki

Fast Shipping
Good Price
Great Product

JC Whitiney

Fast Shipping
Good Price
Products are a litte low end.
ex. I bought a heat shield for like 5 or 10 bucks it was a flimsy piece of crhome, but you do you expect for 5 to 10 bucks and it looks great did the job and covered the clamp.

Anderson Vintage Parts

AWESOME PRICE
AWESOME PRODUCT
TERRIBLE SERVICE it took close to three months to get my part after nagging calling his mother (i googled tad andernson :) ), sending emails etc... but it was worth the wait. I got a brand new Front Fender in the Space Black for $35 with shipping :D

Title: Re: Vendor Reviews
Post by RadarORiley on 01/25/06 at 08:41:19

             I've had extremely good luck with:


Smitty's Motorcycle Shop, Hwy 180 W. in Mineral Wells, Tx. They have an online division www.biker2biker.net, and are also on eBay.

cyclegraphics for really neat changable graphics & great customer service + quick delivery


Title: Re: Vendor Reviews
Post by pgolden on 02/08/06 at 07:06:23

ronayers.com:
Best prices on OEM parts
reliable service

Performance International:
Best price by far on K&N drop-in air filters and free shipping.

JC Whitney:
They have lots of novelty acc
fast shipping.

JPCycles
Great, fast service, but pricey.

E-bay:
Selection varies
Prices are determined by buyer.
Be careful!

Local dealership:
Go there if you are desparate.
Lousy service
High prices.



Title: Good place to buy tires
Post by GaThumper on 02/12/06 at 11:50:02

I just bought a rear tire for my Virago from JC Motors Motorcycle Accessories on eBay on Monday & it was at my door two days later.  I saved $30-40 over the cheapest price I could find from from any local shop.  Just wanted to pass it along.

http://www.jcmotors.com/

Click on New Accessories on the left-hand side & it will take you to their eBay store where you can search for your tire size.

Title: Re: Vendor Reviews
Post by 911radioman on 02/21/06 at 18:40:36

Accessories International - Miami, FL

Decent prices
Very good selection
Somewhat disorganized office staff
SLOW DELIVERY!!!

Title: Re: Vendor Reviews
Post by Reelthing on 02/24/06 at 12:59:47

The two I buy most from:

Ronayers.com and crotchrocket.com
Both have online "fiche" break downs
Both take around 10 days to my door
Both discount the oem parts but neither is best
On the major parts crotchrocket is around 10% cheaper
on the small parts - gaskets,filters, and such ronayers is cheaper.

The test:

- cam chain part# 12760-24b00
Ronayers - $74.86  crotchrocket - $69.18

- chain adjuster # 12830-24b01
Ronayers - $44.49  crotchrocket - $40.04

-adjuster mount bolt # 90108-08194
Ronayers - $5.47 crotchrocket - $7.06

-oil filter # 16510-37450
Ronayers - $3.92 crotchrocket - $5.06






Title: Re: Vendor Reviews
Post by 911radioman on 03/08/06 at 13:51:50

Performance International

Prices -- Good

Delivery -- FAIR

Customer Service -- Excellent!!!

I ordered the K&N Replacement Filter from them.  Their delivery was slower than normal as they had to order the filter from the factory, have it shipped to them and then ship it to me.  Took 9 days total from order date to receipt at the front door.

Their customer service I thought was excellent.  I did call them, and Doug promptly returned my call and explained why the shipment was taking so long.  

If you're in a hurry for the filter, this may not be your best route, but for the price it is worth the little extra wait.



Title: Re: Vendor Reviews
Post by 911radioman on 03/25/06 at 21:52:00

AlaskaLeather.com

Sheepskin Butt Pads

Good prices - $39 for Savage rider seat

Shipping - Average (6 days via USPS from Alaska to Indiana)

Product - Excellent quality (deluxe version), product is as advertised and the butt feels 100% better with the pad as opposed to without the pad. :D

I do plan on ordering the pillion pad from them in the future as well.

Title: Re: Vendor Reviews
Post by Roadie on 04/07/06 at 03:53:07

Vendor:  www.newenough.com
Products:  Currently has alot of motorcycle gear. Check out the clearance section for really great deals.   Carries all major brands, Joe Rocket, First Gear, ect. Have all sizes including *ahem* "bigger sizes"..  Sigh..

Accepts PayPal, Visa, ect

Great prices
Fast delivery
Good customer service (email and phone)

Product purchased:  Joe Rocket Pheonix 4.0, it is a mesh jacket that includes CE armor, rain jacket.  Has key chain built in, visor storage pocket (kind useless if you ask me), MP3 player pocket and head phone socket.  Yes you can wear your headphones with this jacket.  (Not sure I'd use that...)  But the pocket is nice..
As far as fit, I'd go up a size than what you normally wear.   Anyways I'm satisfied with the jacket, I'm sure it will be nice once we hit the dog days of summer.

Title: Re: Vendor Reviews
Post by Savage_Rob on 04/07/06 at 07:28:31

+1 on NewEnough.com.  I've bought a couple of things from them and have been impressed.  Selection varies because it's often overstocks or last year's model, etc. but the stuff is new and the prices are very good.  Fast shipping and excellent customer service.  I should qualify the fast shipping though.  They are located in Shallowater Texas (just outside Lubbock in the Texas panhandle).  That's just about 350 miles from me.

Title: Re: Vendor Reviews
Post by RadarORiley on 05/02/06 at 08:45:33

Just wanted to report my experience with the Slipstreamer Windshield Company.
I lost the T-nut that adjust & holds my Spitfire Windshield on during Saturday's ride. Called the company this morning and they are mailing (at no Charge) a replacement. She said she would put it in the mail today so I wouldn't miss out on any rides. I call that service. They don't even sell from their site but their customer service is great.

Title: Re: Vendor Reviews
Post by olscout99 on 06/22/06 at 19:14:20

Tires Unlimited gets a positive vote- good prices and fast shipping. Unfortunately, UPS gets a big thumbs down. TU shipped my new Dunlops and tubes the next morning after I ordered them the evening of June 18.  The package tracking shows UPS physically received the tires on the morning of the 19th (so TU did their job well), but once the tires got to the UPS hub in Indy they sat for almost three days! The notation said 'delivery delayed, package inadvertantly left in UPS facility' or some such. But I finally got them today, and I'm pumped to get em mounted.

Title: Re: Vendor Reviews
Post by RadarORiley on 06/29/06 at 07:44:50

Just completed an ebay purchase of a jacket from newenough, I ordered it one evening late and it arrived early on the second day.  their service was spectacular.

Title: Re: Vendor Reviews
Post by Savage_Rob on 06/29/06 at 09:03:18


RadarORiley wrote:
Just completed an ebay purchase of a jacket from newenough, I ordered it one evening late and it arrived early on the second day.  their service was spectacular.

Yeah, they always work that way for me too.  I'm not sure if it's because we're both in North TX and they're in the panhandle or if everyone's is that fast but they're great to work with via phone or email too.

Title: Re: Vendor Reviews
Post by 911radioman on 06/29/06 at 13:32:44

I've had nothing but super service from them as well and I am in Indiana.

Title: Re: Vendor Reviews
Post by azjay on 07/07/06 at 08:45:51

classiccruiser.com
decent price for ISO type pegs, SLOOWW shipping, 6 weeks to deliver, literally a slow boat from china

denniskirk.com
good prices, great shipping(free on orders over $100), quick service usually 1 week, free catalogs

Title: Re: Vendor Reviews
Post by luken on 11/15/06 at 10:08:11

http://www.mawonline.com


I bought the DUNLOP K627 from them.  Took 5 days to get to me.  I think it was about $80.  Everything worked out good and they have a way you can track your orders.  

Website gets 2 thumbs down.  It is in dire need of an update though.  Really hard to navigate.  

Title: Re: Vendor Reviews
Post by geo on 12/03/06 at 19:42:43

Go to Tires Unlimited for tires. You will save money, get good service, and no sales tax. I got both my Metzelers from them. I found no better price. ;D

Title: Re: Vendor Reviews
Post by geo on 12/03/06 at 19:48:24

I had a very satisfactory result buying my windscreen from National Cycle. It was the N2560 Street Shield. :D

Title: Re: Vendor Reviews
Post by allan on 01/03/07 at 11:03:37

bought roadster seat of ebay.com 29.12.06 user letschop arrived UK 02.01.07 cant fault that,

cost $40 to ship

Title: Re: Vendor Reviews
Post by TVR on 01/08/07 at 09:18:11

Dennis Kirk. Ordered Tuesday afternoon, arrived Friday morning. Can't beat that!

Title: Re: Vendor Reviews
Post by Scottwerty on 04/17/07 at 14:09:42

Leatherup.com is awesome. quality and value .   Shippings $7.95 flat rate and the gear i got could easily go for double or triple what i paid. A must for leather

Title: Re: Vendor Reviews
Post by PhotoProf on 06/29/07 at 19:32:19

I've had good luck with www.bikebandit.com! Service and pricing seems good and shipping is reasonable.

Title: Re: Vendor Reviews
Post by FreeSpirit on 10/06/07 at 14:30:49

Just my one/only experience with... RonAyers.com....I ordered a maybe 6oz item from them.
They are located in the state next to me,maybe a few hours away.....and it took over a week to get here,UPS.

Charge was $9.00 shpg. (UPS)

Item was wrong item,well different then in catalog,they did offer to pay to return it though.(Found out they knew item was different but sent it anyway :-) I had specifically went over item detail with salesman via phone when I ordered it, to make sure item was like I wanted/picture of online,no different !

I thought shipping was high,but maybe all is that way now,not sure.

Guess,as they say, no one is perfect, anyone can mess up but thought I'd mention all this :-)

I may order from them again( !?) but will make sure and tell them,if item is any different,dont send it and see if they have a cheaper way of shipping since it took over a week to get here anyway :-)



Title: Re: Vendor Reviews
Post by Savage_Greg on 11/30/07 at 05:01:59

Read the comments about Ron Ayers and J&P Cycles.

Ron Ayers (http://www.ronayers.com/fiche/getdesc.cfm?man=su)

J&P Cycles (http://www.jpcycles.com/groups.aspx?LID=8da33ec0-2cfe-46a2-8efd-ba989c0b9d23)

Similar prices but shipping times are light years apart.  With Ron Ayers, I had ship times of over a week via UPS ground.  However J&P Cycles ships most things USPS Priority Mail and you'll get it in 2-3 days for in stock items.  Way better.

Title: Re: Vendor Reviews
Post by Savage_Rob on 11/30/07 at 05:21:36

While the ship times tend to be slightly slower than J&P, CrotchRocket.com (http://www.crotchrocket.com/) also has the Suzuki parts fiche but often beats the prices of BikeBandit, J&P, and RonAyers.

Title: Re: Vendor Reviews
Post by Savage_Greg on 11/30/07 at 07:33:58


Savage_Rob wrote:
While the ship times tend to be slightly slower than J&P, CrotchRocket.com (http://www.crotchrocket.com/) also has the Suzuki parts fiche but often beats the prices of BikeBandit, J&P, and RonAyers.

Well, actually I had to go back and edit my post...had a brain fart because J&P is all aftermarket.  Still, their shipping is awesome.

Haven't tried CrotchRocket.com.  Maybe if it was called Cruiser.com...:P

In a price comparison with Ron Ayers, I did find cheaper OEM prices at PowerSportsPro.com

Power Sports Pro (http://www.powersportspro.com/)

Title: Awesome shop experience...
Post by bsdnfraje on 02/20/08 at 14:44:40

Proline KTM, Loganville, GA, on HWY 78.

A friend recommended a shop here in Atlanta, so I ordered a new rear tire and took it in because I needed the tube replaced (leaking at the stem) and it just made sense to put a new tire on at the same time.

The mechanic tried to save me some bread by checking the tube, which he swears was ok, so he just swapped the tire.  Also did a thorough inspection and gave me a pretty detailed list of stuff to fix, in order of need.

Go to load the bike and the tube was leaking at the stem just like last time.  The mechanic immediately offered to redo the job after hours, obviously for no cost.  Long story short, the owner, Jim, is not only going to give me a tube, but while they have the wheel off on their dime, they're throwing in a rear brake job for the wholesale cost of the shoes.

And he not only treated me decent, he treated his poor mechanic likewise.

Anything that's over my head, that's the place I'm taking my bike from here on out.  Great guys, been around for a long time.  The specialise in motocross stuff, but work on all sorts of metrics.


Title: Re: Vendor Reviews
Post by Duane on 04/20/08 at 01:17:07


695C4B4971181B1E2E0 wrote:
[quote author=Savage_Rob link=board=Market;num=1137869500;start=25#29 date=11/30/07 at 05:21:36]While the ship times tend to be slightly slower than J&P, CrotchRocket.com (http://www.crotchrocket.com/) also has the Suzuki parts fiche but often beats the prices of BikeBandit, J&P, and RonAyers.

Well, actually I had to go back and edit my post...had a brain fart because J&P is all aftermarket.  Still, their shipping is awesome.

Haven't tried CrotchRocket.com.  Maybe if it was called Cruiser.com...:P

In a price comparison with Ron Ayers, I did find cheaper OEM prices at PowerSportsPro.com

Power Sports Pro (http://www.powersportspro.com/)
[/quote]


So you bought from these guys before? The price on stock air filer is a lot cheaper than the dealer I go too. Thinking about some bags, I just don't want to over do it. Already got a scratched up windshield.  :-/

Title: Re: Vendor Reviews
Post by DavidD on 04/28/08 at 21:44:04

CrotchRocket.com (JT Motorsports)
Prices: Good
Shipping Cost: good
Shipping Time: kinda slow

BikeBandit.com
Prices: fair to good
Shipping cost: good
Shipping time: good

On the OEM Suzuki parts, CrotchRocket usually beats BikeBandit by a fair bit.  But for tires, BikeBandit was way cheaper ($33) than CrotchRocket ($55) for the exact same tire for my Nighthawk.  Dunno how BB compares to TiresUnlimited or the rest.

Also, at least for the carb parts for my '87, the fiche at CrotchRocket is more right than the one at BikeBandit.

Title: Re: Vendor Reviews
Post by Duane on 05/01/08 at 14:00:08


0D3C28272C490 wrote:
[quote author=695C4B4971181B1E2E0 link=1137869500/30#30 date=1196436838][quote author=Savage_Rob link=board=Market;num=1137869500;start=25#29 date=11/30/07 at 05:21:36]While the ship times tend to be slightly slower than J&P, CrotchRocket.com (http://www.crotchrocket.com/) also has the Suzuki parts fiche but often beats the prices of BikeBandit, J&P, and RonAyers.

Well, actually I had to go back and edit my post...had a brain fart because J&P is all aftermarket.  Still, their shipping is awesome.

Haven't tried CrotchRocket.com.  Maybe if it was called Cruiser.com...:P

In a price comparison with Ron Ayers, I did find cheaper OEM prices at PowerSportsPro.com

Power Sports Pro (http://www.powersportspro.com/)
[/quote]


So you bought from these guys before? The price on stock air filer is a lot cheaper than the dealer I go too. Thinking about some bags, I just don't want to over do it. Already got a scratched up windshield.  :-/[/quote]

Got my stuff, looks like the right stuff. Good price, slow shipping. Savings was worth the wait.

Title: Re: Vendor Reviews
Post by rpgpgmr on 05/02/08 at 06:02:26

www.motorcyclesuperstore.com
Prices: fair to Good
Shipping cost: Good
Shipping time: TERRIBLE

Sold me something they didn't have in stock, but didn't notify me.  Took them over a week to get it themselves and then another week to get it to me.  Customer service agent I talked to on the phone could absolutely care less.

www.bikebandit.com
Prices: fair to Good
Shipping cost: Good
Shipping time: Good

I buy all my OEM parts from them.  Also go there when I want to see schematics.

Title: Re: Vendor Reviews
Post by Keith_T on 05/02/08 at 06:20:48

Dennis Kirk
Prices: Not great, generally list
Shipping Cost:  Included on purchases over $100
Shiping:  Very fast

They have most things in stock and have a very liberal return policy.

Title: Re: Vendor Reviews
Post by evilolive on 05/13/08 at 04:45:22

Hemet Audio.com
Good price
Quick delivery

Title: Re: Vendor Reviews
Post by rpgpgmr on 06/19/08 at 16:41:19

Okay guys, I've got a horror story to tell.  This is about Phat Performance Parts.  My fiance ordered a new braided clutch cable for her V-Star Classic.  When we went to install it, the thing was 3 inches too short!  So we called Motion Pro (because it's a Motion Pro part) and they said the cable we were sold is for a V-Star Custom, not a Classic.

After SEVERAL calls to Phat Performance, we finally got a hold of the "cabling guy" and he admitted that the web site was wrong and told her that he'd send her a return envelope.  Well the envelope never came.  When she called today they claimed that no one would have said that.  They told her to email their returns department and they'd take care of it.

Well right after she got off the phone we checked the site and THEY CHANGED THE DESCRIPTION RIGHT AFTER SHE HUNG UP THE PHONE!  Now that is pretty lame.  She'll probably never get the right cable but that's okay, we've learned a lesson.  Beware any of you considering dealing with this company.  If they make a mistake, you are in for a ride.

Title: Iron Horse Helmets
Post by photojoe on 08/11/08 at 09:59:43

Company: Iron horse Helmets.
Placed an order with them on July 30 (it's now August 11) and haven't received it yet. I called them last week and was told that one item was out of stock. I told the customer service rep. that they could have at least told me and shipped the other items. She replied "Oh, you want us to ship them?" "Well, yeah that sounds like a good idea." Called them again today and was told "Well, they should have shipped." Should have shipped? I found what I was looking for somewhere else.

I've used this company before just to buy a couple of helmet stickers, and they arrived no problem. They seemed pretty apathetic this time though.

Title: Helmets etc.
Post by photojoe on 08/14/08 at 10:34:12

Helmets ect.:
Placed order on Monday, arrived nicely packed, and just as described on Thursday.

Additional: One item was too small, and required an exchange. They sent back the right size, but a different style glove. They won't respond to e-mails. There are too many good places to shop, so I won't be buying anything else here.

Title: Leather up
Post by photojoe on 09/03/08 at 10:01:12

I've placed several orders from leatherup.com, and have yet to have a problem with them. Just received a full face helmet and leather gauntlet gloves ($15) of very good quality. They gave me a code for 10% off of all future purchases also. Just ordered a pair of leather pants with a 15% labor day discount which should be here friday. With discount, cost was $71.00 w/shipping. Link to pants: http://www.leatherup.com/p/Leather-Chaps--pants/Classic-Fitted-biker-motorcycle-or-Casual-Mens-Leather-Pants/41254.html

Title: Re: Vendor Reviews
Post by youzguyz on 10/06/08 at 05:04:55

Scooter Shop: www.scootershop.com

Yeah, it's main target is Scooters, not motorcycles.  I got my Camos bluetooth from them, and they sell other things that make the site worth a visit.
The prices aren't "fantastic", but no worse than other places.
What makes them stand out is customer service.  They really care about you being happy with your purchase!

Title: Re: Vendor Reviews
Post by savagespence on 10/19/08 at 12:10:52

Purchased a SWEET savage carb from Lancer.
Good pricing
Great shipping
Great communications/ customer service
I recommend to all

Title: leathers to boot
Post by photojoe on 11/14/08 at 09:27:17

Online store: Leathers to Boot.
Positive experience buying this jacket as a gift http://www.leatherstoboot.com/fmclascstmol.html.

Thier online price was $119.99, but I found the same jacket for $85.00 at another online store that I didn't feel comfortable buying from. Leathers to Boot matched the price of $85.00.

I first sent them an e-mail letting them know that I found the same item online for cheaper. They replied, saying that if I wanted to make the purchase, add the item into the cart, and leave a note with the link to the cheaper item in the comments box during checkout, which I did. I first noticed an authorization on my CC for the original price of $119.00 +shipping, but the final charge to my CC was $85.00 +shipping. The jacket arrived the next day.
A good experience all around.

Title: leather coats etc (AKA leather connection)
Post by photojoe on 11/14/08 at 09:35:39

Store http://www.leathercoatsetc.com/ AKA leather connection.
Experience: One of the worst buying experiences I've ever had.

Ordered a leather jacket from them over the phone. I received a jacket different than the one I ordered about a week later. Not slightly different, but totally different. I called them and spoke to a couple of apathetic reps, who refused to pay for return shipping. I sent the item back USPS insured at my expense on 10/31/08. Although the tracking number states that they received the item, they have not yet credited my card. I filed a dispute with my CC.

They were sweet as pie when I first placed my order, but nasty as hell when I called with the issue. I would not suggest this company to anyone.

Title: Re: Vendor Reviews
Post by zzandeamos on 12/05/08 at 17:09:58

Don't bother with Dillon Bros "PowerSportsPro".  I ordered a few things from them (a small order $25-$30) and it took forever.  When it got here it says "check your order as you can't return anything after 14 days from ship date.  Well I checked and I ordered  it on Nov19 it shipped on Nov 21 (according to invoice) and I got it Dec 5.  Guess what, thats 14 days in transit.  Not much time to return anything.  

Title: Re: Vendor Reviews
Post by mikestrikes on 12/06/08 at 18:31:38

www.outtherekustomshop.com

I got a gasket kit and cam chain at a fair price, great guy to deal with, would recommend to anyone...

Title: Re: Vendor Reviews
Post by genejohnson on 07/10/09 at 12:15:36

  As a few of you know, I'm going to try the Ford Duraspark II Ignition Module in place of the Savage one! I priced them at a few auto supply stores and found that "Carquest" quoted about three times as much as any other store. Most quoted 27-28 Dollars but Carquest quoted 77 Dollars for the same item. This is not the first time that I have been quoted such high amounts for parts from them. I think that will be the last time I'll ever think of them when needing any parts. Gene

Title: Re: Vendor Reviews
Post by srinath on 07/10/09 at 12:56:03


575A300 wrote:
  As a few of you know, I'm going to try the Ford Duraspark II Ignition Module in place of the Savage one! I priced them at a few auto supply stores and found that "Carquest" quoted about three times as much as any other store. Most quoted 27-28 Dollars but Carquest quoted 77 Dollars for the same item. This is not the first time that I have been quoted such high amounts for parts from them. I think that will be the last time I'll ever think of them when needing any parts. Gene


OK my friend, you get this done, and I'll be over there talking to you taking notes, you by the beach right ... charlotte to there is barely 200 clicks.
I gots me a virago 1100 that is dying fron igniton box crap. heck, I may run a GS500 one on it, or hit it with a sledge hammer. Whichever.
Cool.
Srinath.

Title: Re: Vendor Reviews
Post by Boule’tard on 08/10/09 at 14:35:42

Phat Performance Parts.  Sure the name is kind of dumb, but these guys are really on the ball.  Good website, very straightforward part selection, the cheapest price I could find for cartridge emulators, fast shipping w/good packaging, and no defects or shipping damage. Pherfect.

Title: Re: Vendor Reviews
Post by KNOCKDOLIAN on 03/11/10 at 12:57:23

Am I allowed to recommend lancer at this point. A forum member but a trader as well. Knowledge is unbeatable. Service first class. A very helpful and friendly response.
If not allowed to recommend a forum member please disregard all the above
;)

Title: Re: Vendor Reviews
Post by jef.savage on 03/13/10 at 19:38:37

Went to ronayers.com to buy the Raptor petcock that fits our bikes.  Wasted way too much time trying to open an account because it wouldn't accept my phone number.  Finally gave up and googled discount Yamaha parts.  I bought it at CheapCycle Parts.com.  The price was slightly higher but the shipping was less so I got it for $22.39 in ten days.

Title: Re: Vendor Reviews
Post by Mr. Hyde on 03/14/10 at 09:36:47


Quote:
Went to ronayers.com to buy the Raptor petcock that fits our bikes.


They also do not do business internationally and ground shipping to Canada is double the ground rate for the US.   >:(

Title: Re: Vendor Reviews
Post by siriusjoe on 03/19/10 at 07:25:25


414C564F4657425147230 wrote:
Phat Performance Parts.  Sure the name is kind of dumb, but these guys are really on the ball.  


I am also a very happy repeat customer at Phat Performance Parts.  Their service is excellent, prices are lower than most other places, and shipping is always fast.

Joe

Title: Re: Vendor Reviews
Post by ALfromN.H. on 04/29/10 at 17:33:12

I got a pair of grip puppies from California Sport touring about 3 or 4 years ago and I think they are great. So towards the end of last season they were starting to get a little bit worn out. Well when I went to order a new pair I found out that the price went up slightly. If I remember correctly when I bought the first pair they were about 8.50 but now the price went up to 9.80 & free shipping. I ordered them on Tuesday and received them on Thursday all the way from California. I thought that was very fast. So I highly recommend them (both California sport touring and grip puppies)
http://www.casporttouring.com/

Title: Re: Vendor Reviews
Post by kimchris1 on 06/07/10 at 06:19:51

Myself and hubby have ordered from Leatherup.com. Items were shipped and recieved quickly. A couple items had to be returned for different sizes. No problems on that at all.

One thing I have found out is most places do not pay return postage. They offer exchange and they do pay the postage when it is mailed back to you. Also some charge a re-stocking fee if your exchanging without reorder. Make sure you read all the print.  :)

Title: Re: Vendor Reviews
Post by babyhog on 06/24/10 at 06:23:23

Was looking for new Cardo Scala Rider communications.  Found the best price on Ebay through these guys  (http://stores.ebay.com/EASTERN-PERFORMANCE-CYCLES) but their own website (http://www.easternperformance.com/) was still cheaper than their Ebay price.  I ordered on Monday morning and they shipped that afternoon, were at my door on Wednesday!  I love fast shipping!  And the product was great and the best deal I found.... and I looked alot!    

Title: Re: Vendor Reviews
Post by verslagen1 on 01/30/11 at 12:42:59

cyclecentralpowersports.com

good prices, at least on the cam chain adjuster.
And notification of when it shipped
(a week or 2 later, hey who has 10 of those on the shelf?)

Title: Re: Vendor Reviews
Post by Mr. Hyde on 06/30/11 at 08:20:20

Got my 2 sets of stainless steel screws from MotoBuddha. Fast and inexpensive. Two thumbs up buddy.   :)

Title: Good costomer service.
Post by arteacher on 08/12/11 at 20:39:04

On July 13 I ordered chrome ROX pivoting handlebar risers from Adventure designs.www.advdesigns.net. They immediately sent an e-mail that the chrome were back ordered and would ship around Aug 2. On the 4th I asked if they had received them yet and the next day they replied that the manufacturer was having difficulty with the plating shop that chromed them. They offered: to waive shipping charges if I wanted to wait for the chrome (3 weeks to a month), or ship the black anodized right away, or refund my money in full. I opted for the black. They immediately refunded the $16 difference and the $10 shipping, and shipped it on the 8th, probably within hours of my e-mail.
I got them today, so they must have upgraded the shipping as well. 4 days from California to London Ontario must be some kind of a record.
Throughout my dealings with them they were polite, prompt and apologetic.
This is the best customer service I have ever had  with internet shopping.
Give them a look.

Title: Vendor Scam
Post by LarryC on 08/23/11 at 06:23:34

Please be aware of shipping overcharges at JC Whitney. I was charged for expedited shipping($11.83). Item was shipped at the standard ground rate.

Trust but verify......Someone Famous(not me)

Title: Re: Vendor Reviews
Post by verslagen1 on 10/05/11 at 09:06:40

I'm going to summarize these posts in a table in the 1st post for ease of use (I use it a lot)

feel free to comment.

Link, user, prices, delivery, service.  the last 3 will be + or -

Title: Re: Vendor Reviews
Post by built2last66 on 10/28/11 at 05:37:36

I don't know about peoples past experiences from Bikebandit.com but it's taken them almost 3 days just to process my order... they slather their website with "Get it fast!" and "Fastest shipping in the industry" banter...

Title: Re: Vendor Reviews
Post by r3machine on 06/12/12 at 19:10:53

Lone Star Salvage Gets top rankings from me.  He sent me a titled frame to use on my project.  Good price, shipped right away and kept me informed.

RRR

Title: Re: Vendor Reviews
Post by verslagen1 on 07/06/12 at 13:30:34

SuzukiBoulevarde.com aka Deland Motorsports

Best prices
Good delivery (not in stock, but ordered and sent quickly)
excellent customer service

Title: Re: Vendor Reviews
Post by J C Stokes on 10/03/12 at 00:25:20

Got my little rev counter off EBAY, firm was Catalyst Cycles in Smyrna Tenessee www.catalystcycles.com . Product was as described and shipping to New Zealand took a week to ten days. Counter was $US59.95, shipping $US18.96. Paypals foreign exchange rate wasn't brilliant, about 76US cents for a$NZ but so far I'm happy with the product. Counter is Taiwanese, not Mainland China.

Title: Vintage Connections and Eastern Beaver
Post by Digger on 10/04/12 at 20:02:29

A couple of real good vendors to work with - I've never been disappointed:

Vintage Connections (http://www.vintageconnections.com/)

Eastern Beaver (http://easternbeaver.com/index.html)

Title: Re: Vendor Reviews
Post by redsticksavage on 10/06/12 at 17:35:37

I had a great experience buying Shinko 712 front tire, tire irons, Bridgestone innertube, rim liner, oil filter from

Rockymountainatvmc.com
http://www.rockymountainatvmc.com/


Very quick shipping, free if over $99
Good tracking
Good prices
Good Internet experience
I will do business with them again.


They did not have the shinko 712 rear so I used Chapparell power sports

Not as fast shipping (11 days) and Internet account had glitches, but nice customer service on phone.

Also use dyna beads from innovative balancing. Very fast shipping.

Title: Re: Vendor Reviews
Post by built2last66 on 10/09/12 at 16:51:24

www.blacktopmotocafe.com It doesn't matter what you ride, it's THAT you ride…

I highly recommend checking this site out, the owner helped me a ton by pulling a size I needed and holding it because the transaction didn't go through (I called him personally). Really great to deal with, super fast shipping.. he even threw a free tank protector... plus he rides, and was injured in an accident so your moneys not going to some corporate suits  :D

Title: Amazing online parts...
Post by Serowbot on 12/04/12 at 09:16:25

I ordered a gasket from http://www.boulevardsuzuki.com/Default.asp

$17.00 shipped,... local dealer wanted $25.00 and 4 days to order...

Yowza!... :-?...

EDIT... my mistake with the shipping (deleted)... I got two packages mixed up.. ;D..  (shipping isn't overnight,.. it'll be a few days)...
Still good prices and easy ordering from these guys...

Title: Re: Amazing online parts...
Post by houstonbofh on 12/04/12 at 09:29:28

Never understood stores that say "We can order that for you."  Yeah, so can I.

Title: Re: Amazing online parts...
Post by Dave on 12/04/12 at 09:53:51

Good Find......I might try them next time I need a part.

Back in the dark ages when I started riding it was not uncommon for a dealer to have a parts inventory that would have what you needed.  There was only 1 or 2 models of each size bike, and commonly needed parts were stocked....and most bikes shared common things like levers, grips, footpegs, tail lights, etc.....stuff that broke when you fell down!  These days there are so many different models, and sometimes even bike brands at each dealership that it is impossible for them to stock everything, and my local dealer seldom has what I need in their inventory.

Title: Re: Amazing online parts...
Post by Paraquat on 12/04/12 at 11:08:33


585F4543445F5E525F5658300 wrote:
Never understood stores that say "We can order that for you."  Yeah, so can I.


OH
MY
GOD

this is the biggest pet peeve of mine.
Hi I'm looking for this?
Sorry, we don't have it; I can order it?
I can order it. I came here because I want it now. Thanks for nothing. (Less than nothing if you count gas and time)


--Steve

Title: Re: Amazing online parts...
Post by arteacher on 12/04/12 at 16:15:54


576C6176676B70766D656877040 wrote:
Good Find......I might try them next time I need a part.

Back in the dark ages when I started riding it was not uncommon for a dealer to have a parts inventory that would have what you needed.  There was only 1 or 2 models of each size bike, and commonly needed parts were stocked....and most bikes shared common things like levers, grips, footpegs, tail lights, etc.....stuff that broke when you fell down!  These days there are so many different models, and sometimes even bike brands at each dealership that it is impossible for them to stock everything, and my local dealer seldom has what I need in their inventory.

This is true of almost everything anymore. The issue is: no one wants to hold inventory anymore as is slows cash flow because you have a cash outlay up front and it costs money to store the stuff.
I have a Scion, and drove over a curb and broke a hose in the gas evaporative system. The part had to be ordered from Japan as it was not a common replacement item, and they don't stock it in North America. A common rule of thumb in retail now is only stock what you know you will sell in a month.

Title: Re: Amazing online parts...
Post by houstonbofh on 12/04/12 at 21:06:46


4843434A4649485253270 wrote:
A common rule of thumb in retail now is only stock what you know you will sell in a month.

And that will kill retail.  I go to a barns and Noble bookstore because I want a book today.  If I want it next week, I go to Amazon.  I will pay more for service, but if I don't get it...

Title: Re: Amazing online parts...
Post by verslagen1 on 12/04/12 at 21:27:33

I order quite regularly from them, last time I ordered the wrong part, I returned, and they shipped out the correct part the same day.

they are 100%, best prices, best service.

and yes, they don't have it in stock, they order it when you ask for it, and then they pass the savings on to you.

Title: Re: Amazing online parts...
Post by Serowbot on 12/04/12 at 21:48:01


372433322D2026242F70410 wrote:
...and yes, they don't have it in stock, they order it when you ask for it, and then they pass the savings on to you.

Yes,.. I was freaked when I got an E-mail saying my UPS delivery would be here... in less than 1 day...
...(turned out to be an unexpected overnight from an employer)... ;D...

... but,.. their site is clearly laid out,... prices are super,.. ordering is fast and easy...  .. and they're still as fast as the local dealer...

Local shops,.. need to really concentrate on inventory, and service...
They can't compete with price,...
My favourite shops know me by name... and will give me deals on service rates, and even throw me the occasional freebie when they can... and, they know, I'll shop local when I can...

I'd hate to see them die off... but I can't afford to support them without some return...
I just do my best to strike a balance, and hope they survive...
:-?...

Title: Re: Amazing online parts...
Post by Boofer on 12/04/12 at 23:13:45

Business is business. I don't expect dealers to keep everything, but then again, I actually worked in retail and ordered appliance parts and tires. A knowlegable counter man can often offer tips to save you money and help with trouble shooting. One of the biggest draws of a store is that you can save shipping. Most stores order in quantity anywhere from once a day to once a week with free shipping for you. A $4 part and $8.99 shipping has never appealed to me, but hey, I'm the patient type.  :)

Title: Re: Amazing online parts...
Post by Digger on 12/08/12 at 20:24:03

Minority opinion here (bear in mind that we have at least three good motorcycle stores in Colorado Springs (the three I use regularly are Apex, Rocky Mountain Cycle Plaza, and Action Cycles)):

Eight years ago, when I left the USAF and NASA, SWMBO and I could have moved anywhere in the world.  We chose Colorado Springs, for the climate, central CONUS location, and the glut of good local riding.

We figure on growing old here.  It has become "our" community.  It will stay vibrant, attractive, and strong only if we locals support it.

A year ago, I spent over $1500 on a new computer that I built myself from various purchased components.  Although it would have been a few hundred dollars cheaper to buy the stuff all on-line, I chose to support a small local computer shop (Compu X).

My money helped keep the community I love going and I was proud of that.  I also did not begrudge the considerable sales taxes I had to pay, either (and, I ain't no Democrat!).

Having said that, the local businesses need to do their part, or a vicious downward death-spiral could ensue for the entire community....

I'm not judgin', only sayin'.

Title: Re: Amazing online parts...
Post by LANCER on 12/09/12 at 04:07:29

Good point Digger.  I try to do the same but not as much as I could.  If I run across something I need at a really good price I will order online, but only if I know from research that it is well below local prices.  This applies primarily to bike parts, which are not usually available locally.  
Still, supporting the local community is important.

Title: Re: Vendor Reviews
Post by liltimmy on 05/16/13 at 08:26:51

I would like to add boats.com to your list. they are consistently lower priced. Here is an example....

http://www.boats.net/parts/detail/yamaha/Y-5LP-24500-01-00.html
Raptor   $24.87 total.

Title: American Motorcycle Tire
Post by Dj12midnit on 05/24/13 at 08:35:55

American Motorcycle tire

http://www.americanmototire.com/catalog/index.php

Needed two new tires for the C50 and a Rear for the S40 Went to several sites and put everything in the cart Tires inner tubes rim strips. American had the lowest prices and free shipping. The site stated they don't buy in bulk and let tires sit on the shelf, but I thought of course they would say that. I got my delivery and went right for the sidewalls to check the dates. the C50 tires are dated 0813 and 0913 and the s40 rear was dated 2312 excellent.

Title: Re: Vendor Reviews
Post by verslagen1 on 04/13/14 at 11:10:26


73607776696462606B34050 wrote:
SuzukiBoulevarde.com aka Deland Motorsports

Best prices
Good delivery (not in stock, but ordered and sent quickly)
excellent customer service


has become...

http://www.partsoutlaw.com/

Title: Re: Vendor Reviews
Post by pgambr on 05/26/14 at 15:13:28


Quote:
has become...  http://www.partsoutlaw.com


I'll give them a shot.  I got a counterfeit pet from the other group I ordered stuff from.  

Title: Re: Vendor Reviews
Post by Seaweednh on 06/17/14 at 20:12:17

MotorcycleHouse.com Bought Viking saddle bags, and a signal light relocation kit from them 15 days ago.  Saddlebags were here from Viking in three days, I was impressed.  The relocation kit still hasn't arrive.  Went to the site's live chat and got "Andy"  Andy told me it was in transit and the shipper hadn't given them the tracking number, he will e-mail it tomorrow.  I asked whether it had really been shipped or was it being shipped tomorrow and his response would be that it will be shipped in the morning.  Well I could understand if there was an oversight but to outright lie and tell me it was already in transit? and then admit it hadn't been shipped at all?  I won't be doing business there again.

Title: Re: Vendor Reviews
Post by BalingWire on 07/22/14 at 17:25:16

For my head oil plug, I ordered from Partzilla with success.  

I also ordered a gasket for the clutch side, when I checked the chain tensioner. It's been backordered for a couple weeks, and they say they just sent it. I just used the old one, and will use the new one this fall when I install a Versy tensioner.

For my Raptor petcock, I got good service from the local Yamaha/Honda dealer.

LATE EDIT: I got my back ordered gasket. The box has both "Partzilla" and "Boats.net" printed on it. Must be the same company, or at least using the same vendor to send out orders.

Title: Re: Vendor Reviews
Post by WD on 03/28/15 at 07:45:10

J&P Cycle Prices average, service excellent, shipping better than average.

Motorcycle Superstore Never an issue. Always comes through, usually have parts next day.

Bike Bandit Never again. Overpriced, terrible service.

Low Brow Hit or miss. Some parts are good, others are incomplete. Shipping is high, but you could park a tank on the package and the part would survive. Lever/perch set and rear bullet lights needed parts from J&P to complete.

Title: Re: Vendor Reviews
Post by philthymike on 04/12/17 at 09:48:57

Yesterday I stopped into the Revzilla shop down in South Philly which is also the company's headquarters. I was looking for chain lube and a smoked visor for my helmet. The salesperson helped me choose my lube but couldn't find the visor. As I was walking through the parking lot to my bike she came running out to let me know that they actually did have the visor in stock. So I went back in and bought it too.
Very helpful and friendly people there.

I've also ordered online with them and found their site simple to use. My orders shipped and arrived very fast too.
https://www.revzilla.com/harley-davidson-parts

If I had to complain about anything it would be that their shop has mostly gear and very few parts and accessories on display. And most of that gear is super sport rider style stuff.

Title: Re: Vendor Reviews
Post by Kenny G on 05/10/17 at 12:55:05

Verslagen,

Who are you referring to for ordering parts.

Kenny G :-/

Title: Re: Vendor Reviews
Post by philthymike on 05/17/19 at 22:02:44

A & J Cycle Salvage
My experience is as follows.
Went there in person looking for a Marauder headlight. After 30 minutes one was brought out from the back. It was accident damaged and ought to have been tossed in a dumpster. They said they had another one in better condition. They wanted only $25 less than it costs from a Suzuki dealer new and if I gave them the money up front they would go pull it off the bike for me. The busted up one was half that price. What kinda crackhead logic was that?

Trying to find a Vstar for my wife. They had one for sale. Answered their Craigslist ad and got no reply. Finally I went in person and inquired about it and it was the owners bike and he wanted $1000 more than was listed in the ad.

Another time I went there looking for a moped for someone and after being bullied by some thugs in the lobby I was told that they don’t sell that $hit don’t waste their time.

I emailed them about the front end of a Marauder or the Marauder parts bike listed on their website from two years ago and got no reply.

I’m getting the impression that they’ll gladly sell you parts that they know will make you crash and burn with a smile on their faces.

Stay the hell away!

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