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Message started by JLC on 10/10/17 at 15:41:31

Title: Optima battery charger
Post by JLC on 10/10/17 at 15:41:31

In September 2013, I bought a new Optima 1200 digital battery charger from the official online site. It worked well till last month (9/17), when the display went faulty, making the charger useless. I emailed Optima, asking if they could repair the display, and stating I knew the charger was one year out of warranty. Their response? They sent me a new charger, free of charge. :)

Title: Re: Optima battery charger
Post by justin_o_guy2 on 10/10/17 at 16:06:57

Keep the old one.

Title: Re: Optima battery charger
Post by LANCER on 10/10/17 at 16:49:29

0B141215080F3E0E3E06141853610 wrote:

Keep the old one.

For a planter ? [ch128540]

Title: Re: Optima battery charger
Post by justin_o_guy2 on 10/10/17 at 17:13:18

Something else might die in the new one that he can cannibalize from the old one.
They Might not keep shipping new ones.
I'm impressed with them.

Title: Re: Optima battery charger
Post by JLC on 10/10/17 at 19:18:09

Can't keep the old one... deal is that they gave me a new one, I send the old one back to them. Free shipping, and I ship the old one in the box the new one was in. I am OK with that. I am still amazed they sent me a new charger one year after the warranty! Great way to keep a customer happy.

Title: Re: Optima battery charger
Post by Dave on 10/11/17 at 03:26:32

Good going Optima!

I have just had a similar experience with Wolverine boots. I buy them online 2 pairs at a time to cut down shipping costs per pair, and 1 pair sat up on the shelf for nearly 2 years before I started wearing them. About 3 months after I started wearing them one of the speed lace hooks broke, and I couldn't find any local shoe repair place that had a proper sized hook to fix it. I contacted Wolverine and initially they were going to get me a hook that my shoe repair place could use - but after a few weeks of not being able to get one they told me to send my boots back for a replacement.

I buy them here.....I like Wolverine Raider boots so much better than the RedWings that I used to wear. My last 2 pairs of Redwings make my feet stink, and they won't hold polish (I wear my boot everywhere....even to church).
http://www.workbootsusa.com/wolverine-construction-work-boots.html

Title: Re: Optima battery charger
Post by Ruttly on 10/11/17 at 10:15:25

Dave , get a boot drier about $30 your feet will never smell , just hang them on drier at night toasty warm in the morning , you will love it !

Title: Re: Optima battery charger
Post by justin_o_guy2 on 10/11/17 at 10:48:06

Wear both pairs.
Alternate days.
They will last longer.

Title: Re: Optima battery charger
Post by JLC on 10/11/17 at 15:54:58

Good advice! :)