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Message started by Serowbot on 03/25/14 at 11:27:56

Title: Century Link Sucks...
Post by Serowbot on 03/25/14 at 11:27:56

Apparently,.. talking to a Pakistani named "Bill" from "Utah" , about the sudden $30 a month increase in your bill...
is equivalent to a verbal contract...
After being promised that I would get more services at the same price I was paying before, I'm locked into this deal for 1 year with a $200 penalty if I cancel... and a $30 increase in my bill...
And an $11 charge for making this change...

Thanks CenturyLink... you da' best...  :-*...
Thanks for not increasing my bill $500 a month and lying about it, and calling that a contract...
:-?...


Title: Re: Century Link Sucks...
Post by verslagen1 on 03/25/14 at 11:39:55

You might check your BBB, I don't think they can lock you into a contract w/out saying "yes" on a recorded conversation or a signature.

Title: Re: Century Link Sucks...
Post by ALfromN.H.  FSO on 03/25/14 at 11:45:11

they manipulate those "yes" recordings to serve their purposes. they did it to me at work before but our entire conversations were recorded at work so they knew that I didn't authorize anything. In fact on the recording it had me saying "I'm not authorized to agree to anything, I'm only a salesman".

AL

Title: Re: Century Link Sucks...
Post by shorty on 03/25/14 at 12:46:07

I had a bad experience with century link too... They flat-out LIE and act like your lucky to have them... Just cancel and tell them your lawyer advised you to do so

Title: Re: Century Link Sucks...
Post by justin_o_guy2 on 03/25/14 at 18:55:13

A contract that both parties do not understand is no contract at all.. THATS the law,, If you BELIEVED material facts were one way, when in fact, they werent, or were misrepresented, youre looking at a way out. Thats not to say it wont go to collections, but you can write letters to the agencies & explain your side,, Ive fought these fights & won,,

Title: Re: Century Link Sucks...
Post by shorty on 03/27/14 at 13:09:33

when I fought a telecommunication company I was told they are the number 1 customer of collection agencies.. also the collection agency dropped the case after I submitted a letter explaining the grievance with the telecommunication company..

don't put up with their nonsense

Title: Re: Century Link Sucks...
Post by CenturyLinkHelp on 03/31/14 at 12:03:12


6076617C64717C67130 wrote:
Apparently,.. talking to a Pakistani named "Bill" from "Utah" , about the sudden $30 a month increase in your bill...
is equivalent to a verbal contract...
After being promised that I would get more services at the same price I was paying before, I'm locked into this deal for 1 year with a $200 penalty if I cancel... and a $30 increase in my bill...
And an $11 charge for making this change...

Thanks CenturyLink... you da' best...  :-*...
Thanks for not increasing my bill $500 a month and lying about it, and calling that a contract...
:-?...



Hi Serowbot.  Joey here with CenturyLink.  We found your comment when searching online for customer experiences.  Our team would be happy to help you out.  Contact us at TalkToUs@CenturyLink.com for assistance.  Thank you.

Joey H
@CenturyLinkHelp Team
TalkToUs@CenturyLink.com

Title: Re: Century Link Sucks...
Post by justin_o_guy2 on 03/31/14 at 19:12:33

Okay, well,, thats almost scary..

Title: Re: Century Link Sucks...
Post by Serowbot on 03/31/14 at 23:13:30


0B141215080F3E0E3E06141853610 wrote:
Okay, well,, thats almost scary..

Yup... :-?...

Title: Re: Century Link Sucks...
Post by Oldfeller on 04/01/14 at 17:41:45


Well, did Joey H help you out any with your difficulties?

Title: Re: Century Link Sucks...
Post by Serowbot on 04/01/14 at 20:06:37

I been there. done that ...
Not doin' it again...


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