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Message started by Serowbot on 07/11/12 at 19:08:07

Title: Computer help?...
Post by Serowbot on 07/11/12 at 19:08:07

Windows XP just did a security update and now my Firefox won't open... tried updating FF,.. but no joy...
Using IE6 browser to post this... Sucks...

Any ideas?... :-?...

Title: Re:  Computer help?...
Post by LostArtist on 07/11/12 at 19:13:43

um, join us in the 21st century and get windows 7??  I don't know if the new version of Firefox would work on XP.  

::)

Title: Re:  Computer help?...
Post by 360k+ on 07/11/12 at 20:33:20

On this system I am running XP and FF v13.0.1 with no problems.  The system did a security update this morn and I believe their were 7 modules total DLed and installed.

Title: Re:  Computer help?...
Post by rfw2003 on 07/11/12 at 20:47:17

You should be able to either 1 use a restore point to restore your computer to what it was before the updates, or 2 go through the program un-install area and be able to un-install the updates individually.  What most likely happened is that one or more of the security updates corrupted when it installed.

R.F.

Title: Re:  Computer help?...
Post by justin_o_guy2 on 07/11/12 at 21:52:08

When security is corrupt?

Its TSA

Title: Re:  Computer help?...
Post by rfw2003 on 07/11/12 at 22:01:50


312E282F32350434043C2E22695B0 wrote:
When security is corrupt?

Its TSA

Or a MicroSuck product  ::)

Title: Re:  Computer help?...
Post by justin_o_guy2 on 07/11/12 at 22:07:06

MicroSuck & TSA are certainly not in the same class, very different creatures there,,( not that you implied otherwise),

TSA is a Magna Suck group.,

Title: Re:  Computer help?...
Post by rfw2003 on 07/11/12 at 22:19:58


7A656364797E4F7F4F77656922100 wrote:
MicroSuck & TSA are certainly not in the same class, very different creatures there,,( not that you implied otherwise),

TSA is a Magna Suck group.,


True,  but there are times that MicroSuck does manage to let more through then the TSA ever thought about turning it's back on :P

That's why for the most part I use some sort of Linux variant unless I'm gaming or running some other program that needs a windows based OS

Title: Re:  Computer help?...
Post by Cavi Mike on 07/11/12 at 23:07:29

MicroSuck? Seriously? I guess we can't all be uber 133t like you oh grand master anonymous black hat hacker linux user.

But anyways, just do a system restore. Anytime Windows installs updates, it creates a restore point just in case something goes wrong.

Title: Re:  Computer help?...
Post by rfw2003 on 07/11/12 at 23:30:41


0123342B0F2B2927420 wrote:
MicroSuck? Seriously? I guess we can't all be uber 133t like you oh grand master anonymous black hat hacker linux user.

But anyways, just do a system restore. Anytime Windows installs updates, it creates a restore point just in case something goes wrong.

I'm no hacker anymore,  I wouldn't even know where to start in this day and age.  I haven't kept up in a long time.  Things have changed way to much since I last dabbled in that stuff.  I just prefer a more stable and secure OS is all.

Title: Re:  Computer help?...
Post by Serowbot on 07/11/12 at 23:53:38

I tried two restore points,...  no luck...
Was worth a try though...
I had FF11,.. updated to current FF13.0.1 with no luck...

Don't need an OS lecture,..
I have Linux Mint on my netbook,.. it has it's own problems...

What I need, is an easy button... ;D...

Title: Re:  Computer help?...
Post by rfw2003 on 07/12/12 at 00:07:42


6076617C64717C67130 wrote:
I tried two restore points,...  no luck...
Was worth a try though...
I had FF11,.. updated to current FF13.0.1 with no luck...

Don't need an OS lecture,..
I have Linux Mint on my netbook,.. it has it's own problems...

What I need, is an easy button... ;D...


The OS stuff was just between me and JOG.  As far as your issue not sure what else to try as I'm not there.  I've never really been good at troubleshooting and diagnosing over forum boards for computer issues. The restore points and manually removing the updates were just the top things on my mind since that is what you said had changed, just before it failed.

R.F.

Title: Re:  Computer help?...
Post by Savage_Rob on 07/12/12 at 07:31:16

A couple of options...

I've been using Firefox Aurora (http://www.mozilla.org/en-US/firefox/aurora/) for several weeks now and I like it a lot.  It tends to get updated at least once a day as it is a "pre-beta" but it's been very stable.  One caveat is that you might find a few add-ons don't yet work with it though most of mine have (or there's an easy alternative available).

Another option is Google's Chrome browser (https://www.google.com/intl/en/chrome/browser/).  I'm using it now and it works well with this site.

In fact, the above are the only two browsers I use for my PC unless I run across a site that's been specifically coded for Microshaft's browser.  On my Android phone I use Dolphin.

Title: Re:  Computer help?...
Post by 360k+ on 07/12/12 at 10:14:56

Folks are always lured to switching to something different, rather than trying to solve the real problem.   The problem with that, as most troubleshooters know, is that many times the new thang brings its own special set of problems and quirks.

Problem guy:  "my ford often gets flat tires"

Solution guy:  "buy a chevy"

Unless it is due to some weird hardware quirk unique on Serow's system, FF under XP should work!   If it was universal, then the web would be flooded with angry MS haters.   Again I am running the same setup on the system I am now typing on and it works fine.   Also, altho I am not one to indict viruses without sufficient evidence, I have had cases where viruses turned off system services in a subtle attempt to confuse symptoms.

Title: Re:  Computer help?...
Post by Greg on 07/12/12 at 10:27:24

I would go to the Add/Remove Programs applet, check Show Updates, and uninstall the newest ones 1 at a time until I figured out which caused it. If none did, I would try something else...  :-?

Title: Re:  Computer help?...
Post by arteacher on 07/12/12 at 10:28:43

I run windows 7. Updated firefox and it would not run movies on this and some other sites. Rather than screw around trying to resolve the problem I just switched to Chrome and am happy with it.

Title: Re:  Computer help?...
Post by Greg on 07/12/12 at 10:31:08


464D4D444847465C5D290 wrote:
I run windows 7. Updated firefox and it would not run movies on this and some other sites. Rather than screw around trying to resolve the problem I just switched to Chrome and am happy with it.

This may help with that: http://support.mozilla.org/en-US/kb/play-windows-media-files-in-firefox

Title: Re:  Computer help?...
Post by Greg on 07/12/12 at 10:33:34

Also, just make sure it isn't already running. Open the task manager and look for firefox.exe. If it's there, end the task(s).

Title: Re:  Computer help?...
Post by Savage_Rob on 07/12/12 at 12:52:22


6167747F3F3335343F060 wrote:
Folks are always lured to switching to something different, rather than trying to solve the real problem.   The problem with that, as most troubleshooters know, is that many times the new thang brings its own special set of problems and quirks.

Problem guy:  "my ford often gets flat tires"

Solution guy:  "buy a chevy"

Unless it is due to some weird hardware quirk unique on Serow's system, FF under XP should work!   If it was universal, then the web would be flooded with angry MS haters.   Again I am running the same setup on the system I am now typing on and it works fine.   Also, altho I am not one to indict viruses without sufficient evidence, I have had cases where viruses turned off system services in a subtle attempt to confuse symptoms.


In my experience, it's often useful to see if other browsers have any similar issues.  Even if they don't, you still have an interim workaround while you continue troubleshooting.  Aurora uses the same files as Firefox so far as add-ons, cookies, bookmarks, etc. (unless a particular add-on is not valid for it).  I believe Chrome uses its own java implementation, so that should not be a common point.  I was speaking of using these as troubleshooting aides and temporary alternative workarounds.

Honestly, the first thing I would do is have Windows roll back the security update, which you should be able to do from Windows Update.  You can always reinstall it.  I would also try turning off any firewalls temporarily to test it.  This was suggested earlier as:


26322366646467540 wrote:
You should be able to either 1 use a restore point to restore your computer to what it was before the updates, or 2 go through the program un-install area and be able to un-install the updates individually.  What most likely happened is that one or more of the security updates corrupted when it installed.

R.F.


However, if your Ford suffers from mechanical problems excessively, I would definitely consider a different model vehicle whether it's the same make or not.

Title: Re:  Computer help?...
Post by Serowbot on 07/12/12 at 16:04:46

Just learned something...
Holding shift while double-clicking Firefox.exe starts Firefox in "Safe Mode"... with no add-ons, profiles, or other stuff...
This is working... so, I guess I just have to play the guessing game and disable one doo-dad at a time, 'till I find the culprit...
The sucky part?.. changes are permanent... :-?...(Gulp!)...

EDIT... Got it... It was a pop-up blocker add-on...
Firefox is working without that... just going to have to find a different blocker...
(I hate pop-ups)... >:(...

Title: Re:  Computer help?...
Post by 360k+ on 07/12/12 at 16:35:26


796F78657D68657E0A0 wrote:
Just learned something...
Holding shift while double-clicking Firefox.exe starts Firefox in "Safe Mode"... with no add-ons, profiles, or other stuff...
This is working... so, I guess I just have to play the guessing game and disable one doo-dad at a time, 'till I find the culprit...
The sucky part?.. changes are permanent... :-?...(Gulp!)...

EDIT... Got it... It was a pop-up blocker add-on...
Firefox is working without that... just going to have to find a different blocker...
(I hate pop-ups)... >:(...


I knew it had to be a quirk somewhere - danged frustrating!  Winders is so full of holes, security wise, that it's like trying to use a tea strainer to carry water; i.e., there's more hole than solid material!  Pop up blockers are kinda like anti-virus checkers; they only work until the popup guys figure out how to get around them.   It's a cops-n-robbers thang.

Title: Re:  Computer help?...
Post by SimonTuffGuy on 07/12/12 at 17:28:41

Firefox is quirky... Had a kid running it that when he closed it, it wouldn't actually close, and then he couldn't open a new one because it was "already running"... Turned out to be a rouge Firefox profile that I ended up deleting and restoring his favorites and whatnot to.

Glad you got it sorted out. :)

Title: Re:  Computer help?...
Post by bill67 on 07/12/12 at 17:38:34

Just use Netscape and you'll have no problems and it faster too.

Title: Re:  Computer help?...
Post by Serowbot on 07/18/12 at 12:06:29

FYI... I found a pop-up blocker that works for FF... ;)...

https://addons.mozilla.org/en-US/firefox/addon/yes-popups/

Title: Re:  Computer help?...
Post by Yonuh Adisi FSO on 07/18/12 at 18:44:57


4D6E7275407375687275010 wrote:
um, join us in the 21st century and get windows 7??  I don't know if the new version of Firefox would work on XP.  

::)


If you think Serowbot is out dated with windows xp, I must be in the stone age as I am running an old HP Omnibook 6000 with windows 2000.  ;D ;D ;D

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