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/cgi-bin/YaBB.pl General Category >> Rubber Side Down! >> Bad day for my savage... /cgi-bin/YaBB.pl?num=1177377192 Message started by Doc_Holliday on 04/23/07 at 18:13:12 |
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Title: Bad day for my savage... Post by Doc_Holliday on 04/23/07 at 18:13:12 Well i got my screamin eagle muff put on two days ago by a local bikeshop...i had them rejet while i was at it, and told them i didnt want it to backfire. So i pick it up saturday and start it up, it idles fine, but after i get started home i pull in the clutch at about 45mph and the thing dies. It dies 4 times before i can get it home. So i get home and adjust the idle screw, and get it to be managable(i still have to gas it a little when i pull in the clutch.) So i say fine, i can live with this. Today i go to school and park my bike, im in there for an hour and come back out. I notice my bike is louder on the way home, and its backfiring alot more. So i stop at a light and look at my muffler....NO MUFFLER! The thing fell off i guess. I seriously doubt someone stole my sizzling hot muffler while i was in class, but i guess its possible. My question is should i call the guy and have him put another one on for free? Im confused here, it seemed fine when i started it at school but started sounding different on the way home, makes me think it fell off about halfway home. Sorry bout the long post some opinions on what to do would be helpful...im rather upset. -DOC |
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Title: Re: Bad day for my savage... Post by YonuhAdisi on 04/23/07 at 18:18:28 If it fell off, heck yeah, have the shop replace it and put it on for free. It was their responsibility to make sure that it was secure. |
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Title: Re: Bad day for my savage... Post by justin_o_guy on 04/23/07 at 18:41:58 If they put it on, it's their responsibility. Besides, I'd say you woulda noticed it immediately when ya started it at school if it had been stolen. It fell off on the way home, OR someone grabbed it at a stoplight. I cant imagine being the mechanic who forgot to tighten the clamps & didnt even use the bolts on the rear support. I wish you had called them as soon as you got home. They gonna ask you why you didnt. I hope you wear earplugs when you ride. it will be a lot easier to explain how the noise changed so dramatically 7 you missed it. |
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Title: Re: Bad day for my savage... Post by albb6 on 04/23/07 at 18:45:29 I would like to think that I would notice my muffler falling off while I was riding. |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/23/07 at 18:48:08 Yeah, i definately think id have noticed, also there is a pretty big hill coming out of the drive at school that i get going about 60mph on and as i shifted i dont recall there being any backfire, however i started noticing it about halfway home, louder, and more backfire. Oh, justin the place closes at 6 and this happened at like 530 so i could just tell them they were closed when it happened and call first thing tomorrow. I feel kinda bad for making him replace it for some reason, but he definately needs to it was his fault. Must have shook loose over the course of the two days...Im thinking maybe i need to fib a little and tell him i saw it or heard it fall off, because he may pull the "it was stolen" card. I seriously believe there is about a 5% chance it was stolen, im almost sure it fell off. -DOC |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/23/07 at 18:51:39 albb6 wrote:
Well honestly the difference between no muff and a screamin eagle is not outrageously noticable, especially at idle. yes i noticed it almost immediately but wasnt sure what was going on.wearing a full face helmet and with a pipe that loud it would be pretty probable one wouldnt notice the "clang" of it hitting the road. -DOC |
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Title: Re: Bad day for my savage... Post by tbalam on 04/23/07 at 18:53:55 might be worth a backtrack to see if you can find it, then he's got nothin' to say. |
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Title: Re: Bad day for my savage... Post by Reelthing on 04/23/07 at 18:57:14 Both seem pretty odd assume'n the bike shop is any good at all - sure would look strange for someone to sit there and take it off in the parking lot. Maybe you could follow your path tomorrow and find a beat up SE on the side of the road. Sure don't want to blame the shop if they didn't screw up.... but seems the most likely. |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/23/07 at 19:12:46 Reelthing wrote:
I backtracked but i just drove the route so itd be hard to see the ditches and such. Honestly i dont see anyone stealing it its a little rural community college and the thing had to be boiling hot the whole time i was in class. It would take work gloves and tools to get the thing off. I really dont know how i can make the shop do anything anyway, they will most likely refuse to buy a new pipe and probably will not do the labor for free anyway. I think i can get the next one on, he moved the bracket and it shouldnt be a problem to line it up. But honestly i dont have the funds to buy any kind of exhaust right now...im broke. Also i gave him my stock exhaust, but even if i had it the bracket has been moved so it wouldnt fit without modifying it back the way it was... Just a bad situation all the way around. -DOC |
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Title: Re: Bad day for my savage... Post by Greg_650 on 04/23/07 at 19:14:18 Someone is screwed. |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/23/07 at 19:15:08 I think its me. hahaha. -DOC |
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Title: Re: Bad day for my savage... Post by jd06s40 on 04/23/07 at 19:24:58 was it backfiring on your way to school? i would make them buy and put on a new one. if the muffler was secured to the braket and there was a muffler clamp on the muffler there was no way it just fell off. the mechanic did not do something right just my 2 cents |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/23/07 at 19:37:57 Oh UPDATE! lol, there was NO CLAMP ON THE MUFFLER. I dont know why i just thought of that but he had some kind of putty that smoked like crazy for about a day, that was all that was holding it on the header. I should have thought something was up, i guess part of me just thought he had welded it on or something..i dont know. But no clamp thats for sure. one bolt holding it on the bracket and some putty stuff holding it on the header. I take it the putty was some kind of exhaust sealent. -DOC |
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Title: Re: Bad day for my savage... Post by tuxedo on 04/23/07 at 19:46:42 Phew, sure am glad you beat me to buying that SE, Doc. I ended up getting a cherry bomb on eBay and having it welded onto the header. Oddly, it hasn't fallen off yet. |
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Title: Re: Bad day for my savage... Post by jd06s40 on 04/23/07 at 20:04:32 tux you should have welded it to spacer and not ruin the header. what if you dont like the cherry bomb anymore or it burns out (like bombs always do) you have to buy another header and not cheap you could of went to any muffler shop for a $1 got a spacerof any length. |
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Title: Re: Bad day for my savage... Post by tuxedo on 04/23/07 at 20:09:49 yeah, well. My header's rusty. if i don't like the cherry bomb, the guy at the muffler shop can cut it off and weld something else on. It's only five bux to get one welded. |
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Title: Re: Bad day for my savage... Post by jd06s40 on 04/23/07 at 20:10:42 cool |
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Title: Re: Bad day for my savage... Post by georgekathe on 04/23/07 at 20:55:27 doc - nothing ventured, nothing gained - I'd kick up a holy stink about the darn thing falling off - there being no clamp on it & your not noticing it until you got home due to the fullface & noisy muffler not being much (heck, say no)different from it not being there, your not calling as they had closed by the time you got home, your backtracking & not seeing it, your only being stopped for a short time so the muffler could not have cooled off allowing removal without thick abestos gloves, etc. be positive, reasonalbe (no point or results in getting backs up uneccassirly. be definate, be polite but firm - you might be right in saying they won't be eager to replace it but say heck - I didn't mess up & that's why I took it to you guys to get it done professionally so I would not have any problmes. sounds like a goof - I had a buddy who worked for an oil change franchise & said it was alarming how many times customers came back after the oil drain plug was not done up secure. good luck, mate! |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/23/07 at 21:12:05 georgekathe wrote:
Thanks george. I guess thats the verdict then, ill call and try to get my point across and see what they say. Worse comes to worse i can save up some more cash for a new SE and put it on myself...WITH A CLAMP. -DOC |
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Title: Re: Bad day for my savage... Post by slavy on 04/24/07 at 12:51:41 1.Be sure the SE fell off AFTER YOU LEFT THE SCHOOL !!!!! 100% sure You would notice the diff in the sound when starting the bike . 2. Go in the shop when there are a LOT OF CUSTOMERS 3. Try to talk to the manager or to the owner 4. Do not forget even for a moment, that You paid for the SE and You paid for the work. Feel like these guys voluntary or not stole Your $$$$ |
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Title: Re: Bad day for my savage... Post by georgekathe on 04/24/07 at 13:19:36 agree with slavy doc - don't call but go in to see them - lot easier to get point acroos & get what you deserve face to face - easier to get blown off on the phone. if you have to call them because working during weekday just say you have a problem with the muffler & want to talk to the manager or owner in person & leave it @ that - when would a good time to come in? (soon as possible if you can but if not then on Saturday) good luck - george |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/24/07 at 13:21:36 Ended up going in person today. The owner and his marketing director were both eating lunch at the counter. I told my story and said i thought a clamp should have been used. He said "yeah we were out of those clamps." He didnt argue that it fell off, only acted like he was sorry he had to deal with the situation. The marketing lady talked to me more than him, he acted as if he didnt know what to do and sat motionless and silent for a long time. Finally the marketing lady said "He takes care of his customers, he'll make it right, we dont want you going around telling your friends you had a bad experience." and looked right at him as if to say YOU HAVE TO DO SOMETHING. Finally he said he would call around and try to get a pipe and put it on free of charge, but he said this with absolutely NO enthusiasm. So hopefully he'll call, if he doesnt call by next monday im going back in there and getting a bit harsher. I'll keep you guys updated. P.S. i took the bike out today and its a headslitter without a muffler thats for sure. Anyway i saw a bolt in the middle of the road( i live on a seldom used road) and got off and picked it up. VERY sure its the same one that was holding my SE on, it probably shook loose, fell out and it took that long for the putty crap he put on to let the muff slip off. -DOC |
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Title: Re: Bad day for my savage... Post by justin_o_guy on 04/24/07 at 13:55:47 Mna, gotta feel for the guy. I mean, businesses, even those we loosely call "stealerships" are always being blead by losses & daily costs. It isn't all profit in their world. Losses of this magnitude have severe impacts. IF it happened this time, Ohh & it did, how many other ridiculous, "Shoulda never happened" losses have the suffered? Whatever the case, No one wants this kinda thing in their day. You got very lucky Doc, & I am relieved that you got the resolution you did instead of the guy insisting it was stolen,, Phhhht, not a likely story, but he coulda.. I think it's a crummy deal all the way around. A hassle for the customer & a loss for the dealer. I hope he learns that a bucks worth of clamp oughta ALWAYS be in the shop. No excuse for a shop to be outta clamps, ever. Surely they can see how few they have & order when the # is low, & hell,, if I needed one for an installation I would go BUY one, retail, right then, Wadda silly mistake,, |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/24/07 at 19:08:42 justin_o_guy wrote:
Exactly. I kinda felt sorry for him myself, but it needs to be set right. He should have just asked me to go buy a clamp and bring it to him, id have done it, no questions asked. Very surprised he didnt play the stolen card, i do respect him for admitting it was his fault that meant alot. Still it should be something they contact me about soon. Im giving him till next monday, that should be long enough to at least have some info for me. I also take my share of the blame. From researching mostly on this site i KNEW that a clamp should have been used, and could have put one on myself. Instead i just played it off like "he knew what he was doing" and didnt take action. But im a mechanical idiot so i shouldnt have to deal with diagnosing crappy workmanship. I honestly cant ride the thing like it is, it HURTS, and people on the road prolly want to kill me...lol...and i dont blame em. So its a royal pain all the way around, my bike is unrideable and he's gotta lose time that he could have been making money to fix a shotty job...we are all losers on this one! -DOC |
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Title: Re: Bad day for my savage... Post by georgekathe on 04/24/07 at 21:17:59 don't feel bad for the dealer, Doc, even understanding what Justin said - he did screw up & needs to make it good - imagine if it had fallen loose & caused you to have a spill, injuring yourself & the bike. not wishing to sound hardnosed but such a situation could have happended maybe. glad it is going to be made good - follow up like you said & ensure you get satisfaction. |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/24/07 at 22:26:00 georgekathe wrote:
Good point it would not have been good to hit that puppy goin around a curve when it fell off....not good at all. I guess i should be happy that nothing like that happened. Im giving him every chance to make it right, no rash judgements ect. I will definately give him opportunity to make it right. -DOC |
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Title: Re: Bad day for my savage... Post by T140V on 04/24/07 at 22:42:56 Doc I would wager that muffler isn't very far from where you found that bolt!!! I'm sure that thing just blew off after the bolt was gone. Harley Davidson has a really nice clamp for the 883 and it should fit. A dealer should have plenty tossed about there shop, see if they will give you one. |
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Title: Re: Bad day for my savage... Post by justin_o_guy on 04/24/07 at 23:13:22 I hope I wasn't unclear, but justin case, I think the man needs to get a muffler on that bike very quickly, free O charge & am appology for the inconvenience caused. Doc, you may have had a twitch in your gut about a clamp, but seriously, you hired a PROfessional MEkanikk to install that muffler. If he didn't have sense enough to do it right, the consequences belong to him. That said, if someone is riding over their head & crash & mess up the bike & get kinda skinned up, I feel sorry for them, But they did have it coming. So, I feel sorry for the folks at the shop, but they earned the pain & now they have a chance to learn. If you HAD put a clamp on it, then you would have protected them from their own foolishness. Who knows what shoddy work they might have allowed to go down the road next? They might have short cutted something that got someone hurt. You may have allowed them to learn a lesson that will benefit them & their clients in the future. Will you go back & let them work on your bike? Assuming they follow thru & make good & all that. Ohh, I wouldnt be shy to moan about not being able to ride for the last( however many days) Maybe hit him up for a discount on enough oil & a filter to get an oil change. Whatever you really need. They owe you more than just stickin a muffler on. |
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Title: Re: Bad day for my savage... Post by Reelthing on 04/24/07 at 23:40:17 justin_o_guy wrote:
I don't know - bunch of dealers of various sorts I've been around would have just told him to take a fly f'k at a rolling donut - like the Victory dealer up the road - had they not been such a pric'k when I needed parts for the '95 (they are also a suzuki dealer) there'd be a Victroy 8-Ball in the garage - but there's a MotoGuzzi instead - and I'll never spend a penny there. these guys - great looking web site but the absolute worest piles of sh!t I ever tried to work with. http://www.polariswest.com/ |
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Title: Re: Bad day for my savage... Post by justin_o_guy on 04/25/07 at 00:06:47 fly f'k at a rolling donut aviating interc@u>se at a rotating pastry? I know& I am proud of the guy for not totally shaftin Doc, but, if it were me,, I would whine about the inconvenience it caused me & the time I missed riding. If it didnt pay off,,owell,, I would in no way fail to acknowledge the ethical treatment or indicate I would tell anyone to NOT go there. I would make sure the guy knew I appreciate the "straight up" admitting & accepting responsibility & making good, but a partial payment is just that. I DO have some feelings for the guy, but HIS choices impacted Doc's life. More than just the muffler. Just my opinion. I wouldnt pitch a fit, I would just hint a bit & see if the guy has a guilty conscience & would allow me a discount on somethin.thats all. |
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Title: Re: Bad day for my savage... Post by Doc_Holliday on 04/25/07 at 19:08:11 Thanks everyone. Justin, great post youre right, but so is reelthing. In a perfect world id get reimbursed for my lost riding time and trouble but that being said most dealers would have screwed me and i know it. Yes he owes me something for my lost time but if he takes care of my problem and fulfills his responsibility i will let it slide, and certainly wont bad mouth the shop. Im giving him every chance to make things right. The only way ill be rude or anything is if he flat out refuses to fix the problem. People make mistakes, but responsible people go back and correct them. Thanks everyone for all your help. I will update this thread to let you guys know how it turns out. Again thanks to everyone. -DOC |
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Title: Re: Bad day for my savage... Post by tuxedo on 04/25/07 at 20:09:45 Reelthing wrote:
W.E.B. Griffin fan? Jack NMI Stecker is awesome. |
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